1 December 2015
Dear Agency Worker
Re: Bank Holiday Deadlines - CHRISTMAS 2015 / NEW YEAR 2016
Please take note of the following to ensure prompt payment during the 2015/2016 bank holiday periods.
Please make sure that your timesheets arrive at Head Office by post, hand delivered (92-96 Lind Road, Sutton, SM1 4PL), or email (firstname.lastname@example.org) as follows:
Please also note the following regarding the above deadlines:
1. *Shifts worked up to Weekending 03/01/2016
Please try to get as many of your timesheets in to us as soon as possible and well before the deadline for this week i.e.- please send in timesheets as soon as you have worked a shift for this weekending and please do not hold onto them, even if this results in submitting several timesheets for this particular week. Due to the tight timescales and Bank Holiday backlogs payroll will be processing timesheets as soon as they come in to ensure we can pay you promptly (on Friday 08 January 2016) for the work completed in the previous week.
2. Payroll queries - Phone line opening hours
In order to ensure we can pay you promptly over this period we need to notify you that we will be operating reduced hours with regards to our payroll phone lines for payroll queries, as follows:
Please note: Our payroll telephone lines are not usually open on Wednesdays. Thank you for all of your hard work this year. Merry Christmas and Happy New Year! Best Regards, A24 Group Payroll Team